If you’re searching for budget-friendly flights within the U.S. or short-haul destinations, chances are you’ve come across Frontier Airlines. Known for its ultra-low-cost fares, Frontier is a go-to option for travelers who prioritize cheap tickets over luxury amenities. But is Frontier Airlines really a good choice in 2025?
This guide breaks down Frontier Airlines reviews, hidden fees, on-time performance, and overall travel experience, so you can decide whether it’s worth flying with this budget carrier.
Why Frontier Airlines Gets Mixed Reviews
Customer opinions on Frontier Airlines are highly divided. While some travelers love the affordable fares, others criticize the extra fees and limited comfort.
Common complaints about Frontier include:
“They charge for everything!”
“Seats are uncomfortable.”
The airline keeps ticket prices low by charging extra for services such as carry-on luggage, checked bags, seat selection, and even in-flight water. For budget-conscious travelers, this model works well. However, for those who expect more inclusive services, the fees can quickly add up.
How Frontier Airlines Keeps Fares So Cheap
Frontier follows the ultra-low-cost carrier (ULCC) model. Here’s what’s included in your base fare:
One personal item (like a backpack)
No free carry-on or checked luggage
No free seat selection
No complimentary food or drinks
Example: A traveler flying from Boston to San Juan paid only $31.68 for the base fare. However, with seat selection and baggage fees, the final price rose to $154.98—still cheaper than most legacy airlines, but not as “cheap” as the headline fare suggests.
Is Frontier Airlines Reliable?
Frontier generally performs well for short-haul, flexible trips. The airline has a solid safety record and decent on-time arrivals, though delays are not uncommon during peak travel times.
What to know:
Limited compensation for delays/cancellations
Better suited for casual travel than business trips
Modern Airbus fleet ensures safety compliance
What to Expect Onboard Frontier Airlines
Food & Drinks
No free snacks or beverages—not even water
Purchase-only menu available
Best to bring your own snacks to save money
Seat Comfort
Slim seats with little padding
No reclining option
Extra legroom available at additional cost
Baggage Fees
One free personal item per traveler
Carry-on and checked bags are extra
Prepay online for the cheapest baggage fees
Entertainment
No in-flight entertainment, WiFi, or USB ports
Bring your own books, movies, or offline playlists
Frontier Airlines Reviews & Ratings
AirlineRatings.com: 7/7 for safety, 5/5 product quality rating
Travel forums: Best for cheap short-haul flights
Airlinequality.com: Poor customer service feedback
Who Should Fly Frontier Airlines?
Best For:
Budget travelers who prioritize cheap fares
Short trips with minimal luggage
Flexible flyers who don’t mind paying for add-ons
Not Great For:
Long-haul flights
Families with multiple bags
Travelers who expect premium comfort or free amenities
Is Frontier Airlines Safe in 2025?
Yes. Frontier Airlines is FAA-approved, uses modern Airbus aircraft, and complies with U.S. aviation safety standards. According to a 2025 Forbes report, Frontier remains one of the safest low-cost airlines in America.
Conclusion – Is Frontier Airlines Worth It?
Frontier Airlines is a great choice for budget-conscious travelers seeking the cheapest fares possible. If you can travel light and don’t mind paying extra for amenities, it’s a solid option for short domestic trips.
However, if you want comfort, complimentary snacks, or better customer service, you may want to consider other airlines.
FAQs About Frontier Airlines
Is Frontier worth it for short flights?
Yes, especially if you’re flexible and pack light.
What are the hidden fees with Frontier?
Baggage, seat selection, food, and even printing your boarding pass at the airport.
Why is Frontier so cheap?
Because they unbundle services from the base fare, letting passengers pay only for what they use.
Can I bring a backpack for free?
Yes, one personal item (like a small backpack) is free.
What’s the catch with Frontier Airlines?
Low fares but limited comfort—fees for luggage, food, and seating.
