Competitive Landscape and Strategic Insights for the Unified Communications as a Service (UCaaS) Market Forecast 2023-28

Unified Communications as a Service (UCaaS) Market - Industry Trends and Forecast to 2028

MarkNtel Advisors, a prominent market research firm, has recently published a report titled Unified Communications as a Service (UCaaS) Market: Industry Trends, Share, Size, Growth, Opportunity, and Forecast 2023-2028. This study offers an in-depth examination of the industry, encompassing Unified Communications as a Service (UCaaS) market share, size, trends, and growth predictions. Additionally, the report features an analysis of competitors and regions while spotlighting the most recent developments in the market.

Unified Communications as a Service (UCaaS) Reports Highlights

What is the size of the Unified Communications as a Service (UCaaS) Market?

The Global Unified Communications as a Service (UCaaS) Market is likely to grow at a CAGR of around 14.3% during the forecast period, i.e., 2023-28. The market has witnessed significant expansion in the previous few years owing to the emergence of remote working that surged the adoption of cloud-based service models for enhanced employee productivity.

What do the growth prospects and trends look like in the Unified Communications as a Service (UCaaS) Industry?

Increasing adoption of distributed workforce remote work trends continue to amplify the demand for UCaaS in order to increase productivity, improve internal communication, and bring cost-efficiency. Moreover, the mounting use of Application Programming Interface (API) with audio, messaging, programmable video, and other services to automate the communication process shall further provide the necessary impetus to the market expansion in the coming years.

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What Components are encompassed within Unified Communications as a Service (UCaaS) Market segmentation?

The report has divided the market into the following segments:

By Function

-Enterprise Telephony

-Meetings (audio/video/web conferencing)

-Unified Instant messaging

-Collaboration Platforms

-Others (Reporting Analytics, etc.)

By Size of Enterprise

-Large (Headcount Above 500)

-Medium (Headcount 101- 500)

-Small (Headcount up to 100)

By End User Industries

-IT/Telecom

-BFSI

-Government Utilities

-Education

-Healthcare

-Others (Consumer Goods, Hospitality, etc.)

By Delivery Mode

-Managed Services

-Cloud/Hosted Services

By Region

-North America

-Latin America

-Europe

-Middle East Africa

-Asia Pacific.

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Who are the Primary Companies or Entities active in the Industry?

The report covers the major market players including:

-Microsoft Corporation

-Cisco Systems, Inc.

-Zoom Video Communications, Inc.

-Avaya Inc

-RingCentral, Inc.

-Google Inc

-Mitel

-Vonage

-LogMeIn

-Orange Business Services

-8x8, Inc.

-ALE

-NEC

-Huawei

-Unify

-GoTo

-Windstream

-Wildix

-Dialpad

-Sangoma.

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MarkNtel Advisors is a leading research, consulting, data analytics firm that provides an extensive range of strategic reports on diverse industry verticals. We deliver data to a substantial varied client base, including multinational corporations, financial institutions, governments, individuals, among others.

Our specialization in niche industries emerging geographies allows our clients to formulate their strategies in a much more informed way and entail parameters like Go-to-Market (GTM), product development, feasibility analysis, project scoping, market segmentation, competitive benchmarking, market sizing forecasting, trend analysis, among others, for 15 diverse industrial verticals.

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