https://outsourcetovietnam.org..../customer-services-o
Introduction: The Seismic Change in Customer Support The contact center is at typically the epicenter of the profound technological wave. For decades, it had been defined by headsets, phone calls, plus a reactive approach in order to customer problems. On the other hand, the projections intended for 2025 paint some sort of picture of any substantially different landscape, 1 where artificial cleverness (AI) is not merely a tool, but a significant operating system. Typically the question is no longer
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